Learnings about designing for referralWhen I joined SimplyCook as a PM I was given a straightforward goal of boosting referrals.Aug 15, 2022Aug 15, 2022
Published inBuilding KoothDesigning for Community — Ramp it up!In 2020 I wrote about some of the benefits of designing a platform that offers a sense of community. Today I’m dusting off my keyboard to…Oct 26, 2021Oct 26, 2021
Published inBuilding KoothDesigning for Community — Part 1: Why Design for Community?This post is an exploration into something that’s talked about as if it’s the gold bullion of social currency: Community.Feb 11, 2021Feb 11, 2021
The Product Manager As Storyteller.A short while ago, in an office fairly near, my product mentor, Harley, whispered in my ear: “if you’re innovating, you’re going wrong”.Mar 20, 2018Mar 20, 2018
User Research. Snog, Marry, Avoid?Henry Ford is often lauded for his comment “If I had asked people what they wanted, they would have said faster horses.”Jun 4, 2017Jun 4, 2017
Service designing the futureFrom the 15th to the 25th the Service Design Fringe Festival ran in London.Dec 4, 2016Dec 4, 2016
To address health issues, we better tech ourselvesBy 2035, diabetes will cost the NHS £17 billion a year. Every 7 seconds, someone in the UK dies of a heart attack.Sep 19, 2016Sep 19, 2016
What could the IoT do for the sharing economy?What is it about humans that when we think we’ve found the cause of a problem, we insist on becoming blind to all other possible causes?Jun 30, 2016Jun 30, 2016
